Subject: Regarding the Refund of Balance of Retainer in Massachusetts Dear [Client's Name], I hope this letter finds you in good health and high spirits. We are writing to discuss the refund process of the remaining balance of your retainer in accordance with the legal guidelines set forth in Massachusetts. Below you will find a detailed description of our refund policy and the necessary steps to initiate the refund procedure. Types of Massachusetts Sample Letter to Client regarding Refund of Balance of Retainer: 1. Massachusetts Sample Letter to Client regarding Full Refund of Retainer 2. Massachusetts Sample Letter to Client regarding Partial Refund of Retainer 3. Massachusetts Sample Letter to Client regarding Pro-rated Refund of Retainer As per our agreement, a retainer fee was paid to our firm on [date]. After providing our services, we have carefully reviewed all billable hours, expenses, and any outstanding payments related to your case. We are pleased to inform you that there is an excess balance remaining in your retainer account, which is eligible for a refund. To proceed with the refund request, kindly review the following steps: 1. Verification of Outstanding Payments: — Our accounting department has reviewed all invoices, payments, and expenses associated with your case to ensure all outstanding dues have been settled. — Please cross-verify your records and notify us immediately if you find any discrepancies. 2. Calculation of the Remaining Retainer Balance: — Our team has meticulously calculated the remaining balance in your retainer account by deducting all billable hours, expenses, and any other valid charges. — The total refundable amount, as per our calculations, is $[amount]. 3. Client's Consent: — We kindly request your approval to initiate the refund process. — Please sign and return the attached consent form, acknowledging your consent for the refund. 4. Method of Refund: — Massachusetts law allows us to refund the balance of your retainer through various methods, such as: a. Check: If you prefer to receive a physical check, please provide us with the mailing address where we can send the refund. b. Bank Transfer: If you would like the refund to be directly deposited into your bank account, please provide us with the necessary account details. c. Credit Card Reversal: If the retainer was paid by credit card, we can process a reversal to refund the amount directly to your card. 5. Processing Time: — Once we receive your consent form, it will take approximately [X] business days to process and finalize the refund. — We will promptly notify you once the refund has been initiated. We value your continued trust in our services, and it is our priority to ensure a smooth and transparent refund process. Our team is readily available to address any questions or concerns you may have regarding the refund of your retainer balance. Thank you for your cooperation in this matter. We look forward to your prompt response and the opportunity to serve you again should the need arise. Kind regards, [Your Name] [Your Position] [Your Firm's Name] [Your Firm's Contact Information]