[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Denial of Request for Additional Discount Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to respond to your recent request for an additional discount on the products/services you have purchased from [Company Name]. After careful consideration, I regret to inform you that we are unable to grant your request for the following reasons. 1. Financial Constraints: As a business operating in Massachusetts, we strive to maintain the utmost transparency in regard to our financial situation. At present, due to various economic factors and the increasing costs associated with providing top-notch products/services, we cannot offer any further discounts without compromising the quality or sustainability of our operations. 2. Competitive Pricing: Our pricing strategy is carefully analyzed to ensure that our products/services remain competitive in the market. We have already priced our offerings fairly, considering factors such as industry standards, product quality, and the value we provide to our customers. Providing additional discounts would undermine the fairness of our pricing structure and may create dissatisfaction among our existing clients. 3. Existing Discounts/Offers: We acknowledge and value your loyalty as a customer, and we are pleased to inform you that you are already benefiting from our ongoing promotions, loyalty rewards, or any preferential pricing arrangements specific to your account. Therefore, considering the discounts you already enjoy, it is not feasible to extend any further discounts on this occasion. We understand that you may be disappointed with this decision, and we apologize for any inconvenience caused. However, please rest assured that we remain committed to providing you with exceptional products/services and maintaining a strong business relationship. If you have any concerns or questions regarding this matter, please do not hesitate to contact our customer service department at [Customer Service Number] or by email at [Customer Service Email]. Our dedicated team will be more than happy to assist you in any way possible. Thank you for your understanding and continued support. We genuinely appreciate your business and look forward to serving you in the future. Yours sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [City, State, ZIP Code] Keywords: Massachusetts sample letter, denial letter, request for additional discount, denial of discount, reasons for denial, financial constraints, competitive pricing, existing discounts, loyalty rewards, customer service.