No matter what type of business you run, there will come a time when one of your customers has a complaint. In order to maintain positive customer relations, you must know how to deal with customer complaints. The following form is a survey for employees to rate their employer as to how it deals with customer complaints. Also included are some tips on how to maintain good customer relations.
Louisiana Rate Your Company - Dealing with Customer Complaints
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FAQ
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
The Louisiana Department of Insurance (LDI) is here to help you. If you have a question or concern regarding your insurance policy, contact us today at 1-800-259-5300.
As a regulator, the LDI enforces the laws that provide a fair and stable marketplace with transparent rules so one insurer does not have an unfair competitive advantage over other insurers. The LDI also works to make certain that insurers comply with all the laws in place to protect policyholders.
The easiest way to file a complaint is online at .ldi.la.gov. You can also print out a paper complaint form from the website or obtain a copy by calling 1-800- 259-5300.
Consumer Protection issues Call the Louisiana Attorney General at 225-326-6465 or contact .ag.state.la.us.
The Louisiana Insurance Commissioner is a statewide constitutional office that regulates the insurance industry in Louisiana.
