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The most effective way to do this is by clearly stating the times and staff with which the complaints were filed. This allows the hotel to immediately fix the problem while also going the extra mile and providing a complimentary amenity.
If you wish to file a complaint by phone please call 785-296-1270.
Hotel Complaint Resources: The Better Business Bureau - (916) 443-6843 or .bbb.org.
Here's how to get a refund if you want to leave your hotel: Be specific about your disappointment. Instead of saying, "This is not what I expected," give examples. ... Show evidence of misrepresentation. ... Explain your options.
What should I do if I am unsatisfied with my hotel stay? Contact the hotel front desk immediately and voice any concerns or complaints. ... Get as much supporting documentation as possible.
I think a business has defrauded me. What can I do? Here's an example complaint to business letter. Contact our office at 913-715-3003 or file a formal complaint with us. You can also contact the Kansas Attorney General's Consumer Protection Office at 1-800-432-2310 or 913-296-3751.
Your first step in complaining about a hotel stay is to talk to the person at the front desk of the hotel. This person will serve as your initial point of contact for lodging a formal complaint or seeking some sort of rectification. You can do this during or after a hotel stay.
If you have information that may indicate improper governmental activities in a city agency or by a city employee or public official, we suggest that you submit your complaint to the district attorney or grand jury in the county where the action has occurred.