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785-296-0256 Complaints may be filed anonymously. Once it has been determined that the complaint allegation(s) fall within the scope of the agency's authority, the complaint will be triaged to determine the severity and urgency of the allegations so that appropriate and timely actions can be pursued.
THE KANSAS CONSUMER PROTECTION ACT PROHIBITS MISLEADING, DECEPTIVE, AND UNCONSCIONABLE TRADE PRACTICES. THIS SUMMARY OF THE LAW'S PROVISIONS EXPLAINS PRACTICES WHICH ARE ILLEGAL AND TELLS CONSUMERS HOW TO OBTAIN REDRESS.
A complaint must be mailed or hand-delivered to the Kansas State Department of Education (KSDE), Special Education and Title Services, Landon State Office Building, 900 SW Jackson, Suite 620, Topeka, KS 66612. Alternatively, complaints may be emailed to formalcomplaints@ksde.org.
You can also contact the Kansas Attorney General's Consumer Protection Office at 1-800-432-2310 or 913-296-3751.
HOTLINE: 800-842-0078 Hours of Operation: Monday through Friday - 8 a.m. to 5 p.m.
If you have a complaint or need assistance regarding a financial institution or transaction, you can submit a Consumer Assistance Form to our agency. Our Consumer Affairs department will review the form and supporting documentation and open a case.
If you wish to file a complaint by phone please call 785-296-1270.
All concerns will be addressed and forwarded to appropriate agency staff who have the knowledge and experience to help. Office of Client Services can be reached at 1-833-765-2003 or at DCF.CustomerService@ks.gov.