Illinois Software and Product Support Agreement

State:
Multi-State
Control #:
US-13110BG
Format:
Word; 
Rich Text
Instant download

Description

Generally technical support or break/fix services that are delivered for specific software products. Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance.
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  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement

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FAQ

Illinois does not impose tax on SaaS delivered via a cloud-based system, provided the transaction does not include a transfer of tangible personal property.

Sales of canned computer software are taxable as retail sales in Illinois. Sales of custom software, which is prepared to the special order of the customer, are not taxable.

Information for exclusively charitable, religious, or educational organizations; governmental bodies; and certain other tax-exempt organizations (PIO-37) Qualified organizations, as determined by the Illinois Department of Revenue (IDOR), are exempt from paying sales taxes in Illinois.

In the state of Illinois, any modified software which is held for general or repeated sale or lease is considered to be taxable. Sales of digital products are exempt from the sales tax in Illinois.

Sales of canned computer software are taxable as retail sales in Illinois. Sales of custom software, which is prepared to the special order of the customer, are not taxable.

Yes. Retail sales tax applies to a service contract or warranty sold to a consumer (WAC 458-20-257).

Sales of parts purchased for use in performing service under optional maintenance contracts are subject to sales tax in Illinois.

Charges for maintenance agreements or warranty contracts are taxable if they are included in the selling price. Charges for maintenance agreements or warranty contracts are not taxable if they are sold separately.

Although Illinois has an SOT in name, it doesn't actually tax services. Instead, it taxes tangible personal property transferred as the result of a sale of service. In fact, the only services Illinois currently taxes (through other tax acts) are telecommunications, hotels and car rentals, among others.

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Illinois Software and Product Support Agreement