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Illinois Call Back Escalation Form
Category:
State:
Multi-State
Control #:
US-125-AZ
Format:
Word;
PDF;
Rich Text
Instant download
Description
How to fill out Call Back Escalation Form?
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FAQ
Callback wait times now average one weektwo weeks at the most, she said. State Rep. La Shawn K. Ford (D-Chicago) says he believes there have been improvements with IDES services since last year, but that's no reason to celebrate.
For those with issues that aren't simple, the average wait time for help is four weeks - a month just for the state to respond to a call for help. How many phone numbers are sitting in the IDES callback queue? The total is 155,765 as of our last filled public records request from late February.
Call the Claimant Services Center at (800) 244-5631 to speak with an expert.
The call you receive from IDES should display on Caller ID as 800-244-5631 under normal circumstances. In certain cases, this number could be blocked by your phone carrier. It is important that you answer the phone when the callback is made. If you miss your callback, IDES staff will attempt to leave you a voice mail.
For Unemployment Insurance inquiries, including questions about claims, certification, and Direct Deposit, or to certify for benefits online, please visit our website or call Claimant Services to speak to a representative at 1-800-244-5631 (TTY 1-866-322-8357).
For questions related to an Unemployment Claim:Tele-Serve: Voice: (312) 338-4337.TTY: (866) 488-4016. Voice: (800) 244-5631.Illinois Relay Service: TTY: (800) 526-0844 or 711. Voice: (800) 526-0857 or 711.
For those with issues that aren't simple, the average wait time for help is four weeks - a month just for the state to respond to a call for help. How many phone numbers are sitting in the IDES callback queue? The total is 155,765 as of our last filled public records request from late February.
You may file the appeal in person or by mail at the local unemployment insurance office where the claim was filed or at the Office of the Board of Review at: IDES, Board of Review, 33 South State Street, 9th Floor, Chicago, IL 60603. You may also file the appeal with the Board by fax at: (630) 645-3731.
If you are eligible to receive benefits, you will generally receive a payment within two to three business days after certifying if you are enrolled in direct deposit, or up to eight days via paper check.
