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This Software Development Agreement (sometimes referred to as a Master Services Agreement) sets out the terms on which a developer sells and transfers customized software to a client that will incorporate the software into its products, services, or processes.
Maintenance = fixing bugs; development = creating/modifying functionality. There's overlap, of course. Work is work. But some organizations make a distinction between work on major new features, break/fix & patching, and incremental improvements.
Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more.
Definition: Software maintenance is a part of Software Development Life Cycle. Its main purpose is to modify and update software application after delivery to correct faults and to improve performance.
Evolution refers to a change from a basic to a more advanced state of the software. And maintenance refers to enhancements and modifications required to keep the software continually responsive.
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
Your software may need maintenance for any number of reasons ? to keep it up and running, to enhance features, to rework the system for changes into the future, to move to the Cloud, or any other changes.
Corrective Software Maintenance. Adaptive Software Maintenance. Perfective Software Maintenance. Preventive Software Maintenance.