Section 807 of the Fair Debt Collection Practices Act, 15 U.S.C. Section 1692e, provides, in part, as follows: "A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
"(5) The threat to take any action that cannot legally be taken or that is not intended to be taken."
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7 Most Common FDCPA ViolationsContinued attempts to collect debt not owed.Illegal or unethical communication tactics.Disclosure verification of debt.Taking or threatening illegal action.False statements or false representation.Improper contact or sharing of info.Excessive phone calls.16 Sept 2020
An original creditor may pass your debt to a collection agency, sell it to a debt buyer, or file a lawsuit against you. Debt buyers may also sue you. Once a creditor files a lawsuit, ignoring the collection action is even riskier. If you don't respond in time, a default judgment will likely be entered against you.
Debt collectors cannot harass or abuse you. They cannot swear, threaten to illegally harm you or your property, threaten you with illegal actions, or falsely threaten you with actions they do not intend to take. They also cannot make repeated calls over a short period to annoy or harass you.
Debt collection agencies may take you to court on behalf of a creditor if they have been unable to contact you in their attempts to recover a debt. Before being threatened by court action, the debt collection agency must have first sent you a warning letter.
Your creditor also has to report your complaint to the Financial Conduct Authority (FCA), even if they respond within 3 business days. If you need help with this, you can phone our debt helpline on 0300 330 1313.
You should complain to the bank, building society or credit card company first, using their complaints procedure. If this does not sort out the problem, you can complain to the Financial Ombudsman Service, telling them that a debt collector or creditor has broken the terms of the Standards of Lending Practice.
Your letter should: Ask the credit bureau to remove or correct the inaccurate or incomplete information. Include: your complete name and address....The credit bureaus also accept disputes online or by phone:Experian (888) 397-3742.Transunion (800) 916-8800.Equifax (866) 349-5191.
Debt collectors cannot harass or abuse you. They cannot swear, threaten to illegally harm you or your property, threaten you with illegal actions, or falsely threaten you with actions they do not intend to take. They also cannot make repeated calls over a short period to annoy or harass you.
Debt collectors have no special legal powers. You may feel under pressure to pay more than you can afford, but don't feel threatened. Find out more about the difference between debt collectors and bailiffs. Debt collectors may work for your creditor, or they may work for a separate debt collection agency.
Debt recovery and repossession: For example if someone wants to collect your goods without your knowledge or collect more money than you owe, you can contact the Council for Debt Collectors on (012) 804-9808.
