Guam Sample Letter for Refusal to Accept Late Return of Merchandise
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How to fill out Sample Letter For Refusal To Accept Late Return Of Merchandise?
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FAQ
Acknowledge their request, show some empathy, provide a concise explanation on why you cannot issue a refund (whether it's old warranties, missing the refund deadline, the condition of the returned product, etc.), and offer an alternative solution, if possible.
Dear , We regret to inform you that we have a no refund policy and cannot issue a refund for the product you have purchased on . While we understand that this is an inconvenience for you, our company policy states that an item purchased is eligible for a refund up to 10 days after its delivery.
Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.
Refund Request LetterWhy Is It Important?Ask for a refund in a polite and formal language.Include details about the productwhat was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
Dear , We regret to inform you that we have a no refund policy and cannot issue a refund for the product you have purchased on . While we understand that this is an inconvenience for you, our company policy states that an item purchased is eligible for a refund up to 10 days after its delivery.
Hi Name, We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days. Once more, we apologize for the inconvenience this has caused you.
Inform the recipient respectfully that you are refusing reimbursement, such as, "We regretfully inform you that your request for reimbursement has been denied."
Express polite regret, but state clearly that you are declining the request and provide the reason in your main paragraph. Cite a specific company policy to justify your decision whenever possible.
Use company letterhead and follow standard business letter format when writing your letter. Include the date and the full name and address of the customer, as well as a concise subject line "Subject: Your refund request of May 10," for example. Open with a formal salutation such as "Dear Ms. Smith:" to set the tone.
Here's how:Go to your Returns dashboard - opens in new window or tab.Select View return details beside the item.Select Decline the return and then Continue.You have the option of entering your reason for declining the request, but it will not be visible to the buyer.Select Decline return.
