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File a report with the Federal Trade Commission. File your report at ReportFraud.ftc.gov. Visit USA.gov/consumer. You'll find information on filing complaints about specific types of products, steps to filing a complaint with a seller or manufacturer, links to product recall information, and more.
The Consumer Protection Division (CPD) is tasked with enforcing local laws against false, misleading and deceptive practices that are injurious to consumers, while safeguarding, educating and protecting the consumers of Guam through public and community outreaches.. To report a claim, please call +(671) 475-2720.
Complainants may file a formal complaint to DTI Adjudication Division, the Office that has jurisdiction or the Regular Courts.
If you think a company you're dealing with is operating illegally or unethically, you can: contact Consumer Protection BC to report your concerns; file a complaint, with the Better Business Bureau; file a complaint with the Motor Vehicle Sales Authority of BC against a licensed motor vehicle dealer; or.
Dear [Contact person or Customer Service Manager], On [date], I bought a [name of goods purchased, model number etc.] at [location and other details of the transaction]. I am disappointed because your [name of goods purchased, etc.] has not performed as it should, [was faulty, etc.]