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File a complaint. If you wish to file a complaint against a contractor, you may contact the Department of Business & Professional Regulation online at .myfloridalicense.com or by phone at (850) 487-1395.
If you are unhappy with contractor's work, it might be tempting to take legal action or file a lawsuit immediately, but the best course of action is to talk with your contractor about the issue. This can be done by emailing or calling them and asking for a refund or credit for work that was done poorly.
Contractors are licensed by the Florida Department of Business and Professional Regulation (DBPR). To file a complaint for suspected unlicensed activity or other inappropriate actions by a contractor, contact DBPR: (850) 487-1395. .MyFloridaLicense.com.
State exactly what you want done and how long you're willing to wait for a response. Be reasonable. Don't write an angry, sarcastic, or threatening letter. The person reading your letter probably isn't responsible for the problem, but may be very helpful in resolving it.
State what you feel should be done about the problem and how long you are willing to wait to get the problem resolved. Make sure that you are reasonable in requesting a specific action. Include copies of any documents regarding your problem, such as receipts, warranties, repair orders, contracts and so forth.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
Put it in writing It is helpful to put your complaint in writing if you can. If this isn't something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write 'complaint' at the top of your letter or email, so there can be no doubt.
The Florida Homeowners' Construction Recovery Fund requires that contractors limit the amount they can ask for upfront to 10% of the total job cost or $1,000, whichever is less. Under Florida law, contractors must not take more than 10% of the total job cost or $1,000 for a bond-eligible project.