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Homeowners are reminded that complaints about home improvement contractors can be made to the DOJ's Consumer Mediation Unit via the internet or by calling the hotline at (302) 577-8600 or (800) 220-5424.
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
Complainant. noun. com·?plain·?ant k?m-?pl?-n?nt. : the party (as a plaintiff or petitioner) who makes the complaint in a legal action or proceeding.
The law prohibits business from making false statements about their own goods or services or the goods and services offered by other businesses. If you are unable to fill out the following Consumer Complaint Form, please call (800) 220-5424 or e-mail consumer.protection@delaware.gov for assistance.
In addition to pursuing enforcement action against those who violate our consumer protection laws, the CPU also participates in community outreach and consumer education events, engages in consumer advocacy, and actively contributes to coordinated state and federal consumer protection investigations and initiatives.
DPR will advise you of the progress of your complaint at least every 90 days until it is resolved. To find out the status of your complaint during the complaint process, you may call (302) 744-4500 or email Investigations.dpr@delaware.gov.