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How to complain effectively ? and get results Put it in writing. Be reasonable. Know your consumer law. Go to the right place. Give a deadline. Say what you want. Take the matter further.
Delawareans wishing to file a complaint with the office must fill out a complaint form available on the Office's website and include all relevant information and contact information. The complaint form will automatically be sent to the Office of Civil Rights and Public Trust.
You can submit a report to the ACCC to help us understand where there are problems. Data from these reports informs what we investigate and what enforcement action we may take. It also helps to inform our compliance and education activities, industry engagement, advocacy and research.
In addition to pursuing enforcement action against those who violate our consumer protection laws, the CPU also participates in community outreach and consumer education events, engages in consumer advocacy, and actively contributes to coordinated state and federal consumer protection investigations and initiatives.
Contact the company about your complaint Then send it to: A salesperson or customer service representative. Search for a company's customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.
Click File a Complaint to begin the complaint process in DELPROS. Each complaint should include the name and contact information of the person filing the complaint. This person is called the complainant. ... Each complaint must state the name and location of the person or business the complaint is against.