Connecticut Complaint regarding Trover and Conversion of Auto by Mechanic
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How to fill out Complaint Regarding Trover And Conversion Of Auto By Mechanic?
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FAQ
Questions can be directed to 860-263-5056 or DMV.DR@ct.gov.
APPLICATION REQUIREMENTS His place of business must be approved by the DMV commissioner, municipal authorities, and the police (CGS §§ 14-53 and 14-54). Finally, an applicant must provide two recommendations and two credit statements from reputable firms (Conn. State Regs. §14-63-4).
By law, a motor vehicle repairer must obtain a customer's written authorization before making repairs (CGS § 14-65f). By law, no one may operate a motor vehicle repair shop without a DMV new car dealer's, used car dealer's, repairer's, or limited repairer's license (CGS § 14-52).
Connecticut law requires that motor vehicle repairers be licensed by the Department of Motor Vehicles.
Repair shops are required to keep their customers informed during the vehicle repair process. Repair shops are required to only perform the repairs that customers have authorized them to perform. Repair shops are required to make a written record of all work they perform and parts they use.
To file a complaint against a dealer or repair shop: Complete the Consumer Complaint Form (K-35 form) online and print. Print two copies of form -- be sure to sign both. Send one copy to the DMV Consumer Complaint Center (to address below) and the other copy to the dealer or repairer that the complaint is concerning.
Connecticut law requires that a repair shop obtain your written authorization that provides an estimate of the maximum cost of parts and labor before performing any work which must be signed by you.