Connecticut Sample Letter for Improper Vehicle Repairs
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How to fill out Sample Letter For Improper Vehicle Repairs?
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FAQ
Complete the Consumer Complaint Form (K-35 form) online and print. Print two copies of form -- be sure to sign both. Send one copy to the DMV Consumer Complaint Center (to address below) and the other copy to the dealer or repairer that the complaint is concerning.
Connecticut law requires that motor vehicle repairers be licensed by the Department of Motor Vehicles.
APPLICATION REQUIREMENTS. An applicant for a repairer or limited repairer license must provide a $5,000 surety bond (CGS § 14-52). His place of business must be approved by the DMV commissioner, municipal authorities, and the police (CGS §§ 14-53 and 14-54).
Questions can be directed to 860-263-5056 or DMV.DR@ct.gov.
By law, a motor vehicle repairer must obtain a customer's written authorization before making repairs (CGS § 14-65f). By law, no one may operate a motor vehicle repair shop without a DMV new car dealer's, used car dealer's, repairer's, or limited repairer's license (CGS § 14-52).
Hence the Automotive Repair Act, as noted, requires (1) a written estimate, and (2) customer authorization to proceed with the work. Delivery of the car to the repairer of course suggests authorization to proceed, however the repairer can only perform those services set forth in the written estimate.
INSURANCE CERTIFICATE A Connecticut Financial Responsibility Certificate, (IRB 3613c/R1325e) must be submitted with each application. An original must be received. If the recycler yard is applying for plates the number of plates being insured must be indicated. A fax copy of this form is NOT acceptable.
City, State, Zip Code TO WHOM IT MAY CONCERN: I am writing to notify you of the problems I am experiencing with my (INSERT YEAR, MAKE, MODEL, & VIN NUMBER OF YOUR VEHICLE) and to request that you correct this problem within thirty (30) days of your receipt of this letter.
