[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Notice of Free Delivery Limitations Change Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. We are writing to inform you about an important update regarding the free delivery limitations in the beautiful state of Connecticut. As a valued customer, it is crucial for us to keep you informed about any changes that may affect your shopping experience. First and foremost, we would like to express our gratitude for choosing our company as your trusted source for reliable deliveries. Serving our customers' needs while maintaining their utmost satisfaction has always been our top priority. Therefore, we continuously evaluate our policies to ensure they align with our commitment to providing exceptional service. After a thorough review, we have made the decision to implement new limitations for free delivery services in Connecticut. These changes have been initiated due to various factors, including rising transportation costs and evolving market demands. We believe that by revising our free delivery policy, we can continue delivering superior quality products while ensuring the sustainability of our business. Effective from [Effective Date], the new limitations for free delivery orders in Connecticut will be enforced. The specific limitations are as follows: 1. Minimum Order Value: In order to qualify for free delivery, the total order value must reach or exceed $[Minimum Order Value]. 2. Geographical Boundaries: Free delivery will be available for customers residing within a [Mention Geographical Distance, i.e., 25-mile] radius from our store location in Connecticut. 3. Promotion Exclusions: Certain promotions, sales, or discounts may not be eligible for free delivery. Please refer to the terms and conditions of the specific promotion for more details. We understand that these changes may impact your purchasing decisions, and we apologize for any inconvenience caused. However, we assure you that our reasonable delivery charges beyond the free limitations are still competitive and reflect the superior level of service you can expect from us. At [Your Company Name], we remain committed to providing you with exceptional products and services. If you have any queries, concerns, or require additional information regarding this change, please feel free to contact our customer support team at [Customer Support Number] or via email at [Customer Support Email]. Once again, we express our sincere gratitude for your ongoing support and loyalty. We look forward to serving you and exceeding your expectations in the future. Warm regards, [Your Name] [Your Title] [Your Company Name] [Your Company Address] [City, State, ZIP Code]