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There are three ways that you can file a complaint: Call to have a Complaint Form mailed to you either through the toll-free line (1-800-633-2322) or by calling (916) 263-2424, OR. Use the On-line Complaint Form, OR. Download and Print a Complaint Form.
In California, health insurance is regulated by the California Department of Insurance (CDI). Our mission is to protect consumers, foster a vibrant and stable insurance marketplace, and enforce laws related to health insurance and the health insurance code fairly and impartially.
There are 2 ways to appeal a health plan decision: Internal appeal: If your claim is denied or your health insurance coverage canceled, you have the right to an internal appeal. ... External review: You have the right to take your appeal to an independent third party for review.
Led by Insurance Commissioner Ricardo Lara, the California Department of Insurance is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state's consumers by fairly regulating the insurance industry.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
Ensuring a fair insurance market Consumers who feel they have been treated unfairly by an insurance company, agent or any licensee, are urged to contact the Department's toll-free Consumer Hotline at (800) 927-4357 or visit our web site: insurance.ca.gov.
File a complaint with the DMHC and submit an Independent Medical Review application here or call the DMHC helpline: (888) 466-2219. File a complaint with the Department of Insurance here.