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Flight attendants tend to be predominantly enterprising individuals, which means that they are usually quite natural leaders who thrive at influencing and persuading others. They also tend to be social, meaning that they thrive in situations where they can interact with, persuade, or help people.
Flight attendants typically have the following work values:Consider relationships important. They like to work in a friendly, non-competitive environment.Consider support from their employer important.Consider good working conditions important.Consider independence important.
Key skills for air cabin crewGood communication skills.Excellent interpersonal skills.The ability to remain calm in emergencies or when dealing with difficult passengers.Diplomacy and tact.Good colour vision and hearing.Good general health and fitness many airlines require cabin staff to be able to swim at least 25m.More items...
How to write an employee evaluationGather employee information. Gather required information related to the employee to get the full picture of their value to the company.List employee responsibilities.Use objective language.Use action verbs.Compare performance ratings.Ask open-ended questions.Use a point system.
Flight attendants should have poise, tact, and resourcefulness to handle stressful situations and meet passengers' needs. Decision-making skills. Flight attendants must be able to act decisively in emergency situations. Physical stamina.
Two of the most important traits you will need to succeed as a flight attendant are flexibility and a positive attitude. Flexibility is one of the requirements of the job that most flight attendants love, and it is the attribute you will need most to flourish on the job.
FAA Certificate of Demonstrated Proficiency This certificate, which flight attendants earn by completing their on-job training and passing an exam, is mandatory. Flight attendants must train for and become certified for each type of aircraft they work on.
Staying courteous and attentive to passengers' needs and wishes throughout the flight, and being ready to handle every situation that can occur on board, characterizes a great cabin crew member.
So make sure you're demonstrating patience, strong listening skills, communication skills, professionalism, and teamwork. The situation and the problem you're solving aren't as important as showing that you can work well with others!
All flight attendants must be certified by the FAA. To become certified, flight attendants must complete their employer's initial training program and pass an exam. Flight attendants are certified for specific types of aircraft and must take new training for each type of aircraft on which they are to work.