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Look to this example for how to word past due notices on a first attempt: Hello [Customer Name], ing to our records, payment for invoice [Invoice Number] was due on [Due Date] which is now [Number of Days] past due. A copy of the original invoice is attached for easy reference.
We're writing to inform you that your account is now 30 days past due. The amount of $xx was due on [insert date]. We sent you a past due notice on [insert date] and did not receive a reply. This matter requires your urgent attention.
How to Write An Effective Collection Letter Reference the products or services that were purchased. ... Maintain a friendly but firm tone. ... Remind the payee of their contract or agreement with you. ... Offer multiple ways the payee can take action. ... Add a personal touch. ... Give them a new deadline.
Dear [Client name], We're sending you this letter as a friendly reminder that your account in the amount of [amount due to you] is past due. Your invoice was due on [month, day and year their payment was originally due as stated in their invoice]. This payment is now [number of days since the due date] past due.
Tips to Write Overdue Payment Letters Use a Friendly Approach. ... Choose the Right Time to Send the Letter. ... Include All Necessary Details About the Outstanding Invoice. ... Show Empathy and Understanding for Your Customer's Situation. ... Suggest Alternative Payment Plans.
What do you include in a debt collection letter? The amount the debtor owes you, including any interest (attach the original invoice as well); The initial date of payment and the new date of payment; Clear instructions on how to pay the outstanding debt (banking details, etc);
Dear [Customer Name], We hope this email finds you well. We wanted to remind you that we have an outstanding invoice for the amount of [invoice amount] that is past due. Please let us know if there are any issues or if you need additional information in order to make a payment.
Mention the following details in this accounts receivable collection letter: Number of days past due. Amount due. Transaction summary. Previous attempts to contact the customer. CTA ? What do you want the customer to do next? Late payment fees. The time limit to complete the overdue payment. Your contact details.