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An Annual Maintenance Contract is an agreement between a service provider and a client for the maintenance of a product or service for a set period of time. The supplier is bound under this contract to offer maintenance and repair services to the client as needed, and the client pays a fixed charge for these services.
?Software Maintenance is the process of modifying, changing, and updating a software system or module to resolve errors, improve performance, or adapt to a changing environment.? Software maintenance is one type of process, which helps to upgrade, modify, and update software to stay up with client needs.
A maintenance contract is a legal agreement between your organization and a maintenance service provider that outlines the work they're going to do, when they're going to do it, how quickly, and to what standard.
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
Description: Software maintenance is a vast activity which includes optimization, error correction, deletion of discarded features and enhancement of existing features. Since these changes are necessary, a mechanism must be created for estimation, controlling and making modifications.
Corrective Software Maintenance. Adaptive Software Maintenance. Perfective Software Maintenance. Preventive Software Maintenance.