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There are two ways you can now file a death claim on a Prudential policy or account. You can submit your individual life insurance claim online and on your own time at .prudential.com/claims Opens in a new window. or contact your Financial Professional.
You'll need to submit a short claims form (the initial stage of Prudential's looks like this), which will require a policy number, Social Security number, and death certificate.
To file a claim, the beneficiary will need to notify the insurance company's claims department. The claims department then sends a form for the beneficiary to complete and return along with the policy and a certified copy of the insured's death certificate.
You can access your cash value in three ways: (1) borrowing against the policy (you'll have to repay with interest), (2) withdrawing some of your money, or (3) canceling the policy to receive the surrender value.
Tap on the ?Link Policy/Certificate? and key in your NRIC or PAMB policy/certificate number. Key in the OTP sent to the mobile number. Your policy(ies)/certificate(s) details. Download your Annual Statement at ?Document? tab.