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Claim Help If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number). ... Once your claim is approved, a non-refundable deductible may apply.
How To Make A Successful Mobile Phone Insurance Claim Review The Insurance Policy. ... Report The Incident. ... Provide Documentation. ... Follow The Claims Process. ... Submit The Claim. ... Wait For Approval. ... Get The Phone Repaired or Replaced. ... Pay the Excess.
Accidental damage is the term that many insurers use to explain sudden, unforeseen events that result in the damage of your gadget. This can range from dropping your mobile phone down the toilet, to unexpectedly spilling a glass of water on your laptop ? we've all been there.
Be honest. It can be tempting to exaggerate, but this isn't how to make a mobile insurance claim successful. Don't be tempted to add any extra value to your claim, even if you've ended up paying a lot of premiums. Once you've made your claim, you'll need to back it up with paperwork.
You must contact your insurance provider to submit the details. Thereafter an authorised repair centre will be suggested to you and you can take your cell phone in for the necessary repairs. Do not take the cell phone to any store for repairs that has not been suggested to you by the insurance company.