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Unfortunately, your package has been delayed due to [insert reason]. We sincerely apologize for any inconvenience this may have caused you. Stay tuned for updates on your order tracking page [Link to order tracking page] and call/text our customer service team if you have any questions.
We are sorry for the delay in your shipment. The severe weather conditions have caused significant delays in our operations. We are doing everything possible to ensure that your order is shipped as soon as possible. Thank you for your patience and understanding.
Example Email Templates Dear [Customer's Name], We regret to inform you that there has been an unforeseen delay in the shipment of your recent order [#OrderNumber]. Due to [reason for the delay, such as supply chain issues or carrier delays], your estimated delivery date has been updated to [new delivery date].
Easy Steps To How To Inform Customer About Delivery Delay With Examples Be Honest. Don't Make False Promises. Be Accountable And Apologize To Your Customer. Be Transparent About Delay Reasons. Reach Out To Your Unhappy Customers. Offer Quick Alternative Solutions/Compensation. Provide Proactive Customer Support.