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Send a Brief Email Requesting Payment Remind the client of any late fees included in your payment terms and let them know you'll be charging them for late payment. Remind them of the different ways they can send payment and reattach the original invoice to the email before sending it to the client.
8 Tips on Writing an Effective Late Payment Email. ... Include the invoice in the subject line. ... Use a polite but direct opening. ... Reference the invoice due date and amount. ... Involving your sales team. ... Specify the next steps. ... Describe payment option details. ... Provide customer support information.
Preparation Check payment terms and invoice due date. ... Review records to ensure accuracy of the invoice. ... Consider alternative payment methods and plans. ... Use a polite and professional tone. ... Check that the client received the invoice. ... Provide invoice number and amount due. ... Remind the recipient of the payment terms and due date.
Include the following information in your payment reminders: Use clear subject lines. Re-attach the original invoice. Write in a friendly tone, even if payments are late. Make the payment due date clear, and reiterate the payment terms they agreed to. Remind them how they can pay, and list the payment methods you offer.
Dear [Name], This is a friendly reminder that we haven't received payment for invoice [Invoice Number]. The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible.