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Here's the essential information to include on all credit notes: The words ?credit note? at the top. Customer information. Your business information. Date issued. Credit note number. Original invoice reference number. Item descriptions, quantities, and prices. Total amount credited.
Issuing a credit note allows you to record that: A particular amount was returned to the customer for a paid (or partially paid) invoice, or, That a customer's due payment on an invoice was cancelled.
As the invoice is fully paid, you won't be able to apply the credit note against the invoice, so the credit note will remain in an 'Awaiting Payment' status. When you next raise an invoice for this customer, you'll be prompted to apply the credit note.
From the Outstanding Transactions section, select the open invoice you want to apply the credit note to. From the Credits section, select the credit notes you want to apply. Note: You will not be able to see the credits section if you have not created the credit note.
A debit note or credit note must be issued in the following format: The name and address of the supplier. The name and address of the recipient. The date of the supply. The description of the supply. The original tax invoice number. The amount of the adjustment. The GST rate. The total amount of GST payable.