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To start your PIP complaint, you should contact the Department for Work and Pensions (DWP). You can do this in the following ways: In writing (use the address at the top of any PIP letter from the DWP) Phoning the DWP (Monday to Friday 9am-5pm): Telephone: 0800 121 4433.
Call 0345 015 4033 or visit .ombudsman.org.uk for more information. If you have had a final response from either the practice or NHS England, and you feel like your issue still hasn't been resolved, you can ask the Parliamentary and Health Service Ombudsman to look into your complaint.
An effective complaints process should: Have a named point of contact. ... Use simple language that is easy to follow. ... Be accessible. ... Be as straightforward as possible. ... Be clear about what will happen at each stage and how long each stage should take.
Contact your local integrated care board (ICB) for complaints about primary care services (GPs, dentists, opticians or pharmacists) and secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing.
Why has my Universal Credit not gone up? Universal Credit is paid in arrears after a previous four-week assessment period when the DWP looks at a person's financial situation, including any wages or savings, to see how much benefit they'll get.