February is the busiest period for calls to the Internal Revenue Service's call center. It is also the peak time for visits to IRS offices for face-to-face tax help. The IRS reminds taxpayers that most answers to their tax questions can be quickly found on IRS.
A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time.
All TACs provide service by appointment. The Contact Your Local Office tool on IRS helps taxpayers find the closest IRS TAC, the days and hours of operation, and a list of services the TAC provides. Once they make an appointment, taxpayers will receive an automated email to the address they provide.
If you do need to include a payment with your tax return the address changes for Californians youMoreIf you do need to include a payment with your tax return the address changes for Californians you should mail your return and payment to Internal Revenue Service P box 7704 San Francisco CA 941207704.
You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day. Tax forms and instructions for current and prior years are available by calling 1-800-829-3676.
There are often other IRS employees housed at the locations as well. This can include IRS examiners, IRS appeals officers, IRS taxpayer advocate representatives, and IRS attorneys. This is the location where you can drop off your taxes–if you want to actually hand deliver your tax returns to the IRS.
Taxpayers who decide they need to visit an IRS Taxpayer Assistance Center for in-person help with their tax issues should do a couple things first. First things first, taxpayers will need to call 844-545-5640 to schedule an appointment. All TACs provide service by appointment.
Consider Certified Mail: For added security and proof of delivery, you may choose to send your mailpiece via certified mail with the return receipt requested. This provides confirmation that the IRS received your documents.