Records Retention A retiring physician or his successor must maintain patient records for seven years from the date of the last patient encounter. Unless the law provides otherwise, physicians must turn over patients' medical records to the Board, upon the Board's request.
Check their website: Information about how to get your health record may be found under the Contact Us section of a provider's website. It may direct you to an online portal, a phone number, an email address, or a form. Phone or visit: You can also call or visit your provider and ask them how to get your health record.
Massachusetts State Archives: The Archives mainly collects materials produced by state agencies, and these include records from state hospitals and sanatoriums, mental health facilities, almshouses, and reform schools.
How to request Download and complete the Public Information Request Form. Please be specific about facility name, location, and dates. Mail your completed request and release form, if applicable, to: Division of Health Care Facility Licensure and Certification.
Massachusetts passed statute 201 CMR 17.00 to establish standards for the protection of personal information of residents: The law possesses three main objectives to defend residents of the Commonwealth: Ensure the confidentiality of personal information. Protect the integrity and security of personal information.