8 Critical Elements of an Effective Engagement Letter CLIENT NAME. The first critical element may seem obvious—the identities of the parties involved in the engagement. SCOPE OF SERVICES. CPA FIRM RESPONSIBILITIES. CLIENT RESPONSIBILITIES. DELIVERABLES. ENGAGEMENT TIMING. TERMINATION AND WITHDRAWAL. BILLING AND FEES.
The content of an engagement letter often includes important details such as the scope of services to be provided, fees or billing arrangements, confidentiality clauses, dispute resolution mechanisms, and any other relevant terms agreed upon by both parties.
Engagement letters set expectations for both the client and the party providing the service, it specifies the exact service or task to be performed by the firm and the information to be provided by the client. All engagement letters also generally contain various deadlines for each sub-task.
How to write an engagement letter Write the name of the business leader. Specify the purpose of the partnership. List the duties of the client. Identify the timeline for completing the project. Include resources the client delivers. Attach a disclaimer. Validate the terms of the agreement.
The service provider typically prepares the Letter of Engagement, be it a law firm, accounting agency, consultancy, or any professional offering services.
The final component of a formal letter is your signature. Include your full name and job title if relevant, followed by your wet signature and printed name.
Add the client's name and address beneath the date. Subject line. Clearly state the purpose of the letter. Introduction. Begin with a polite greeting, such as “Dear Client's Name.” ... Scope of services. Objectives. Responsibilities. Fees and payment terms. Duration of engagement. Confidentiality clause.
Engagement letters are typically created and signed at the beginning of a client relationship, though they may be reviewed, updated, and signed at a regular interval (often annually) for long-term relationships. New engagement letters may also be created for an existing client if the scope of work changes.
For an engagement letter to be binding, there must be agreement to the terms on both sides. The engagement letter is drafted and, in most cases, signed by the firm, therefore there is clear evidence of the agreement of the contents of the letter on the firm's side.