In the five boroughs of New York City, the CPS agency is the New York City Administration for Children's Services (“ACS”). The SCR receives telephone calls twenty-four hours a day, seven days a week alleging child abuse or maltreatment.
The income questions in the ACS cover the major income sources, while the CPS ASEC income questions are much more detailed and provide more comprehensive coverage of all potential income sources. The time period for ACS income estimates is different than the time period used by the CPS ASEC and Census 2000.
Anyone can make an anonymous report when they are concerned about the safety and well-being of a child or youth. If the child/youth is in immediate danger, call or text 911. Otherwise, call 311 in NYC or the New York State Central Register (SCR) directly at 1-800-342-3720.
ACS is required by law to investigate all reports of possible abuse or neglect that we receive from the SCR. A Child Protective Specialist (CPS) is an ACS employee who has been trained to work with families to assess the safety of children and help family members in obtaining assistance.
What Happens to My Record? All indicated reports of abuse and maltreatment must be kept by the SCR until the youngest child in the family at the time of the investigation turns 28 years old.
Based upon an assessment of the circumstances, CPS may offer the family appropriate services. The CPS caseworker has the obligation and authority to petition the Family Court to mandate services when they are necessary for the care and protection of a child.
Forcefully Enter Your Home: CPS cannot enter a home without permission unless they have obtained a court order. Compel an Individual to Take a Drug Test: CPS can request that an individual undergo a drug test, but they can only require a parent to do so with a court order.
Copies of child protective records can be requested by sending a written and notarized request including the full name and date of birth for the record of the person requesting by email to ACSRecordRequests@acs.nyc.
While CPS cannot provide you with the reporter's identifying information upon your initial request (unless there is a rare situation where the person making the report waives confidentiality as to their identity in writing), the law provides a more formal way to obtain that information, but only if certain conditions ...