Documents may be uploaded for online disputes at Experian/upload or submitted by mail. When submitting documents, please only submit copies of documents and not originals. Documents will not be returned to you following the investigation.
Experian. P.O. Box 9701. Allen, TX 75013.
Email support@experiandirect for general inquiries. Your email will be redirected to the appropriate department and someone will reach out to answer your questions or address your concerns. Experian will not respond to inquiries regarding a specific individual's credit score through email.
Documents may be uploaded for online disputes at Experian/upload or submitted by mail.
The credit bureaus also accept disputes online or by phone: Experian (888) 397-3742. Transunion (800) 916-8800. Equifax (866) 349-5191.
By mail: You can dispute without a credit report by writing to Experian, P.O. Box 4500, Allen, TX 75013. (Printing out Dispute by Mail instructions can streamline the process; you can also scan the completed form and submit it electronically to Experian/upload).
The Contact Experian page provides instructions on how to contact Experian so you can attempt to complete the ID Proofing process by phone. Call (833) 203-6550 during the times indicated to contact the Experian Verification Support Services.
You can submit your documents through the Experian Dispute Center or by mail. (If you're disputing by mail, be sure to mail copies of your materials and keep all original documents for your records; you'll also need to send a copy of your government-issued ID.)
If you discover errors on your credit report, gather any supporting documents and include them with a letter disputing the error. Then send it to: The credit reporting agency whose report you are disputing. The company that provided the incorrect information.