Denied Claim Agreement For Primary Eob In Contra Costa
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FAQ
Replacement claims are accepted only when submitted within timely filing requirements: Health Options timely filing limit is 120 days from the date of service or discharge date.
Ways to File a Grievance or Appeal Call Member Services, Monday – Friday, 8am – 5pm at 1-877-661-6230 (Option 2) (TTY 711). If you have a clinically urgent issue, you can also reach our 24-Hour Nurse Advice Line at 1-877-661-6230 (Option 1).
In medical billing, a timely filing limit is the timeframe within which a claim must be submitted to a payer. Different payers will have different timely filing limits; some payers allow 90 days for a claim to be filed, while others will allow as much as a year.
Original claim submission: All providers have 180 days from the date of service. Correction or adjustment claims: 180 days from the date of service or 60 days from the date of payment/denial/rejection of the original claim, whichever is later.
CCHP is the primary managed-care provider for Medi-Cal beneficiaries in Contra Costa and we also manage smaller plans for county employees and IHSS homecare workers. Our members have access to hundreds of family medicine doctors and specialists in our provider networks.
Filing Claims For information, please contact our Member Services. All paper claims must be submitted using a CMS 1500 form (for professional providers) and a UB-92 form (for institutional providers). Please send your paper claims to: CCHP Claims Department, Post Office Box 1599, San Leandro, CA 94577.
Submitting Claims Claims received after 180 days will be denied for untimely filing.
CCHP is the primary managed-care provider for Medi-Cal beneficiaries in Contra Costa and we also manage smaller plans for county employees and IHSS homecare workers. Our members have access to hundreds of family medicine doctors and specialists in our provider networks.
CCHP was the first federally-qualified, state-licensed, county-sponsored HMO in the United States. In 1973, we became the first county-sponsored health plan in California to offer Medi-Cal managed care coverage and in 1976, we became the first county-run HMO to serve Medicare beneficiaries.
Ways to File a Grievance or Appeal Call Member Services, Monday – Friday, 8am – 5pm at 1-877-661-6230 (Option 2) (TTY 711). If you have a clinically urgent issue, you can also reach our 24 Hour Nurse Advice Line at 1-877-661-6230 (Option 1).
