Overpayment For Unemployment In Texas
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FAQ
TWC cannot dismiss or forgive an overpayment, and there is no exception in the law for hardship cases. If you are requesting unemployment benefits, we recommend that you continue to submit biweekly payment requests so we can apply each eligible payment toward the overpayment until it is repaid.
You have the right to appeal an overpayment determination. You must submit your appeal in writing within 30 days of the mailing date on the Notice of Overpayment (DE 1444). You can still submit an appeal after the 30-day deadline, but you must provide the reasons why you missed the appeal deadline.
Repayment: Go to TWC's Overpayment webpage for instructions on how to repay an overpayment. Repayment Schedule: If you have an overpayment and cannot repay the entire amount all at once, a payment schedule is included on the Statement of Overpaid Benefits Account notice that TWC sends to you.
You can submit your written appeal online, in person at your nearest Workforce Solutions office, or by mailing or faxing your appeal letter to the Appeals Department. The mailing address and fax number are shown on your Determination Notice and listed below. You cannot submit an appeal by e-mail or over the telephone.
The amount of an overpayment of compensation may be recouped by deducting that amount from future payments of compensation to the employee or the employee's successor.
To speak with a customer service representative, call: 800-939-6631.
To speak with a customer service representative, call: 800-939-6631.
Your base period is the first four of the last five completed calendar quarters before the effective date of your initial claim. We do not use the quarter in which you file or the quarter before that; we use the one-year period before those two quarters. The effective date is the Sunday of the week in which you apply.
