Dear insert name The purpose of this letter is to inform you that, insert company name (Company) has discovered a payroll error that has resulted in you being overpaid the amount of insert amount. The details of this overpayment are as follows: List the relevant dates and amounts of overpayment.
When a business receives an overpayment, it is required to notify the customer and to offer to refund the excess amount or apply it as a credit toward a future invoice. The agreed-upon resolution should be documented and implemented quickly.
1. Confirm the overpayment with Accounting/Risk management/Operations, before proceeding with any negotation. 2. Offer to credit the overpay to their next bill, once confirmed and while determining whether “overpay” is an acceptable refund policy....
The payments were made on date of first payment and date of second payment, both for the amount of amount. I kindly request you to look into this matter and arrange for a refund of the extra payment made. I have attached copies of the payment receipts for your reference.
The payments were made on date of first payment and date of second payment, both for the amount of amount. I kindly request you to look into this matter and arrange for a refund of the extra payment made. I have attached copies of the payment receipts for your reference.