File a Request for Settlement Conference and then follow-up with Court Services Division for the setting of a conference before a settlement judicial officer. Learn how to effectively help others negotiate and collaborate through difficult disputes in the Certified Mediator and Arbitrator course.Arbitration is a form of alternative dispute resolution where an independent third party hears the case and determines the result. One of the biggest complaints litigants have with the use of mandatory arbitration is that the litigants have no control over the selection of the arbitrator.