The Arbitration Agreement serves as a critical instrument in Maryland for resolving disputes related to the sale, purchase, or occupancy of a manufactured home. It emphasizes the obligation of both the Purchaser and Retailer to submit any claims or controversies to binding arbitration under the AAA's Commercial Arbitration Rules. Key features include a structured approach for initiating arbitration through written notice, requirements for arbitrators' qualifications, and clear delineation of arbitration applicable to claims exceeding and not exceeding $20,000. This agreement is vital for attorneys, partners, owners, associates, paralegals, and legal assistants, as it provides a streamlined process for dispute resolution, ensuring that users are aware they waive their right to a jury trial. Detailed filling instructions are essential to ensure compliance, particularly in describing claims in the Notice. Furthermore, the agreement allows parties to engage in informal dispute resolution processes with authorized state agencies before arbitration, making it useful for legal professionals aiming to effectively guide clients through potential disputes. The clear language and active voice throughout the document enhance understanding and usability for individuals not well-versed in legal terminology.