A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time.
There are often other IRS employees housed at the locations as well. This can include IRS examiners, IRS appeals officers, IRS taxpayer advocate representatives, and IRS attorneys. This is the location where you can drop off your taxes–if you want to actually hand deliver your tax returns to the IRS.
And need immediate help to understand what to do next. You might be able to walk in without anMoreAnd need immediate help to understand what to do next. You might be able to walk in without an appointment. However it's always best to check with your local office first to confirm their policies.
The Internal Revenue Service (IRS) administers and enforces U.S. federal tax laws.
Taxpayers who decide they need to visit an IRS Taxpayer Assistance Center for in-person help with their tax issues should do a couple things first. First things first, taxpayers will need to call 844-545-5640 to schedule an appointment. All TACs provide service by appointment.