Timely response to all telephone inquiries/office visitors. Planning for seminars occurs too late to secure optimal meeting space and prepare advance communications. Certain associate editors consistently are behind schedule. All manuscripts progress through the review process ing to established schedule.
Here's how you can evaluate administrative assistants using common criteria. Skills Assessment. Time Management. Problem Solving. Interpersonal Skills. Be the first to add your personal experience. Initiative and Drive. Feedback Responsiveness. Be the first to add your personal experience. Here's what else to consider.
Performance agreements define executive accountability for specific organizational goals, help executives align daily operations, and clarify how work unit activities contribute to the agency's goals and objectives.
To identify key performance indicators (KPIs) in your administrative assistant role, focus on metrics such as task completion rate, accuracy of work, timeliness, communication efficiency, and client or colleague satisfaction.
Assessing administrative assistants involves evaluating their organizational, communication, time management, and software use skills. This can be done through exercises that test their ability to organize data, handle conflicting demands, manage their time effectively, and use office software proficiently.
How do you measure and evaluate the performance and productivity of your administrative team? Set clear and SMART goals. Use key performance indicators (KPIs) Conduct regular performance reviews. Implement feedback systems. Encourage collaboration and communication. Reward and recognize your team.