Recovery Letter means a Letter, requested by RCSI, due to a Service Level Default of the 2 Day SLA, or a production Hold “run without” scenario after which RCSI would require First Data to send a separate Letter.
Some brief guidelines, letters should: Be addressed to 'Dear You' Written in the first person e.g. 'I felt that...' Be up to 1,000 words in length, preferably less. Be supportive and give comfort to the person reading the letter. Use your first name or a pseudonym to end the letter.
Begin your letter with a warm and loving tone. Example: I hope this letter finds you well. I want to start by expressing my deep love and concern for you. I understand that addiction is a complex and challenging struggle, and I want you to know that I am here for you every step of the way.
Once you start writing, your goal is to be specific. You want to not only focus on what happened during the hard event you are attempting to heal from but also describe in detail how it made you feel as well as the thoughts you had during the stressful time.
For example: “Dear Partner, Writing this letter made me feel exposed and vulnerable. I have had to muster up all of my courage to be open and describe what my life since the betrayal has really been like for me.
Acknowledge Their Strengths: Recognize and acknowledge the recipient's strengths, progress, and positive qualities. Be specific in your compliments. Offer Support: Offer words of support and encouragement. Let them know that you believe in their ability to overcome challenges.
Share how their addiction has affected you, your relationship, and others around them. Be honest and specific about the emotional, physical, and financial impacts. Use personal anecdotes and examples to illustrate the consequences of their addiction.