Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace. Complaint submitted. You submit a complaint, or another government agency forwards your complaint to us. Route. Company response. Complaint published. Consumer review.
The first step in resolving a consumer problem is to contact the business that sold the product or performed the service. A letter to the manager can be the most effective method. The letter should clearly outline the product purchased, explain the problem and state the resolution you're seeking.
Virginia Consumer Protection Act – The Virginia Consumer Protection Act of 1977 was created to “promote fair and ethical standards of dealing between suppliers and the consuming public.” Virginia Automobile Repairs Facilities Act - provides protections for consumers considering having repair work done on their vehicle.
Please call the Consumer Protection Hotline at (800) 552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are a.m. to p.m., Monday through Friday.
Established in 1877, the Virginia Department of Agriculture and Consumer Services (VDACS) promotes the economic growth and development of Virginia agriculture, provides consumer protection and encourages environmental stewardship.
Before you make a complaint, gather any documentation about the sale of the product or service first. These documents can include: Sales receipts. Warranties.
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. The Better Business Bureau. Go to .bbb, or consult your phone directory for a local office. The District Attorney's Office in your county. Consult your phone directory under "county offices."
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law. developing rules to maintain a fair marketplace.