Key Takeaways Your outstanding balance is the total amount of credit card debt that you owe based on your posted transactions.
Typically, lenders can provide a payoff letter within seven to ten business days upon request. However, processing times may vary depending on the specific lender and their workload.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.