First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
The Financial Aid office typically post the provisional award letters starting April on your My Sac State account, Student Center > Accept/Decline Award link for those who filed a financial aid application. Final awards will be posted based upon completion of the student's file.
Typically, lenders can provide a payoff letter within seven to ten business days upon request. However, processing times may vary depending on the specific lender and their workload.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)