First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
How to Write a Payoff Letter: Step-by-Step Guide Step 1: Gather necessary information. Step 2: Format your letter. Step 3: Clearly state your intentions. Step 4: Detail the necessary information. Step 5: Request written confirmation. Step 6: Offer contact information. Step 7: Proofread and submit.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
Due to an unexpected emergency that has occurred, I will be unable to make this payment by the date I am requesting an extension of time to make this payment. If you review my file, I believe you will find that my payments have generally been made in a timely fashion.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Explaining the Issue Right off the bat, state your name, account information, the payment amount in question, the original due date, and any other pertinent information. Demonstrate to the creditor that you are well aware of the situation also and do not intend to avoid the discussion concerning the past due status.