Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
The statement is provided by the mortgage servicer and can be requested at any time. Accurate payoff information is crucial for managing financial decisions related to property ownership.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Sallie Mae—Call 800-4-SALLIE for your final payoff statement. SoFi—You can request your payoff amount through your online account at sofi.mohela. Earnest—Email hello@earnest or call their service line. Citizens Bank—Call (866) 259-3767 to receive your payoff statement.
The payment of a salary, debt, wager, etc. the time at which such payment is made. the consequence, outcome, or final sequence in a series of events, actions, or circumstances: The payoff was when they fired him.