It is possible to obtain an official payoff letter from the IRS. To request this, you can use the IRS's Form 12277 (Application for the Withdrawal of Filed Form 668(Y), Notice of Federal Tax Lien) or contact the IRS directly for the payoff amount, as it can vary depending on your case.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Most debt settlement letters include: The date, name, and address of the credit card company. A notation after the address that this is regarding a hardship letter. The credit card number and amount of the debt. A short statement of your financial situation, why you're in that situation, and why full payment is a hardship.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)