Payoff Statement Request With Bank Of America In Cook
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FAQ
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
We keep copies of your statements for 7 years. If you are an Online Banking customer, you can sign into Online Banking, and select Statements & Documents under the Accounts tab, then go to the Request statements tab and select Order a paper statement copy.
Regardless, most banks offer the option on their online banking portal to request a paper statement to be mailed to you. This request is likely in the same place as your digital statements. It may be a different option under the same “Statement” heading, or there may be a button on the page showing your statements.
Getting your statement If you request a copy of your statement in the post, you'll get it in 10 working days.
The statement is provided by the mortgage servicer and can be requested at any time. Accurate payoff information is crucial for managing financial decisions related to property ownership.
Why did return my payoff funds? There may have been an issue with your payoff. Please contact customer service at 800.669. 6607 (Mon-Fri 8am-9pm EST) for further details.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Some accounts may not be available through digital banking due to restrictions. If your payoff can't be generated, please contact us at 800-365-7772. We're available Monday through Friday from 7 a.m. to 8 p.m. CT and Saturday from 8 a.m. to 2 p.m. CT. We accept relay calls.
