How To Request/Obtain A Bank Letter Wells Fargo: 1 (800) 869-3557. Chase Bank: 1 (800) 432-3117. : 1 (800) 432-1000. Citibank: 1 (800) 374-9700. BMO Harris: 1 (888) 340-2265. PNC Financial Services: 1 (888) 762-2265. U.S. Bank: 1 (800) 872-2657. : 1 (877) 383-4802.
If a copy is not available with the county recorder's office after 90 days, please call the Customer Service team at 1-800-669-6607 to submit a lien release request.
Obtaining a Lien Release 1 Confirm the FDIC has the authority to assist with a lien release. 2 Compile Required Documents and Prepare Request for a Lien Release. 3 Register/Mail request to FDIC DRR Customer Service and Records Research.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.