Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Deed/Lien Information To record it in person, bring the original Release to the Bexar County Clerk's Recordings Department at the Paul Elizondo Tower. To record it through the mail, send the original document to the Bexar County Clerk's Office in the Courthouse.
The seller's attorney will give the original deed to the buyer's attorney at closing. That original then gets recorded at the clerk's office of the local municipality. The clerk's office scans and records the document into the land records and then sends it to the buyer or their attorney.