A service level agreement (SLA) is an outsourcing and technology vendor contract that outlines a level of service that a supplier promises to deliver to the customer. It outlines metrics such as uptime, delivery time, response time, and resolution time.
A vendor contract (otherwise known as a vendor agreement) is a business contract between two parties covering the exchange of goods or services in return for compensation.
A vendor contract (otherwise known as a vendor agreement) is a business contract between two parties covering the exchange of goods or services in return for compensation. Vendor contracts establish the business relationship conditions and include details on each party's obligations under the contract.
A vendor, also known as a supplier, is a person or a business entity that sells something.
All vendors interested in doing business with FCPS and with the Fairfax County Government are encouraged to do the following: Register with eVA , the Commonwealth of Virginia's electronic procurement portal. Register with Bonfire , the electronic e-bidding portal, to receive notification of active FCPS solicitations.